Note: In order to qualify for pickup, appliance(s) must be in working condition. Please remove any appliances from this request form that do not work when plugged in.
To qualify, you must:
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Be an Xcel Energy residential electric customer living in New Mexico
- Natural-gas-only residential customers are not eligible.
- Be the owner of the refrigerator or freezer being recycled
- Recycle no more than four working units per household, per program year
Unit requirements for rebate:
- Refrigerators and freezers must have been manufactured in 2021 or earlier to be eligible.
- Refrigerator or freezer must be between 10 and 30 cubic feet. Mini-fridges typically do not meet this capacity requirement to be eligible for participation.
- Appliance must be in working order (e.g., cooling and/or freezing and the ability to make ice) and clean when inspected at the time of pick up.
- Primary (kitchen) and secondary (garage/basement/other) refrigerators or freezers are accepted; must have been operating in your home for at least two months.
- Elevator access is required if the refrigerator or freezer unit is located above a second floor.
- Window/room AC units can be taken if a driver is scheduled to pick up a refrigerator or freezer. Please note: There are no incentives for window/room AC units.
Pickup requirements
For outdoor pickups: please do not put appliance(s) out until 12-24 hours before your pick-up time.
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*Note that we are not liable if your appliance is picked up early by a third-party. If you are worried that your appliance was stolen, please contact your local law enforcement.
- Ensure there is a clear path to the appliance.
- Check your appliance to make sure it is empty and free of food or mold.
- Window/room AC units can be taken if a driver is scheduled to pick up a refrigerator or freezer. Please note: There are no rebate incentives for window/room AC units.
- We reserve the right to decline pickup for any appliance whose removal will put our team, the customer or the home at risk.
- Appliance is located in one of the approved outdoor locations.
*Required fields. Please avoid using special characters such as "&" in all fields.